Shipping policy

At Kindred, each order is prepared with care and intention. Please review our shipping details below so you know exactly what to expect.

Order Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has shipped.

During periods of high volume, processing times may be slightly extended. We appreciate your patience and kindness.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Domestic (U.S.) Standard Shipping: 4–10 business days

Expedited Shipping (if available): 1–3 business days

Delivery estimates begin after your order has shipped, not when it is placed.

Shipping Carriers

We ship using trusted carriers such as:

USPS

UPS

FedEx

Carrier selection depends on your location, shipping method chosen, and package size.

International Shipping

We currently [do / do not] ship internationally.

If international shipping is available:

Delivery times vary by destination.

Customs duties, taxes, and import fees are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Order Tracking

Once your order ships, you will receive an email with tracking information so you can follow your package’s journey.

Please allow up to 24 hours for tracking details to update.

Incorrect Address or Failed Delivery

Please ensure your shipping address is accurate at checkout.

We are not responsible for:

Delays due to incorrect or incomplete addresses.

Packages returned to sender due to failed delivery attempts.

If a package is returned, additional shipping fees may apply for reshipment.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery at:

lily.being.kindred@gmail.com

Include your order number and photos (if applicable), and we’ll help resolve the issue with care.

Questions

If you have any questions about shipping, reach out to